Buyer Protection
Clear rules for manual game-service orders, payment verification and delivery.
Confirm before payment
Stock, realm, faction, amount, delivery method and estimated time can be confirmed with support before money is sent.
Manual payment verification
Bank and crypto payments are checked manually against the order number, amount and transaction reference.
Execution starts only after verification
The order moves to Started to execute only after the payment and service details have been checked.
Problems are handled before delivery
If stock is unavailable or an order cannot be fulfilled, support contacts the customer before execution to agree on a replacement, waiting time or refund route.